Employee Assistance Programs and Mental Health

Lifting the bar in EAP services. By providing an Employee Assistance Program, a company demonstrates its core values by supporting employees at a time of need. This doesn’t go unnoticed.

We help HR professionals to implement industry-leading EAP solutions.

Gain Peace of Mind

…knowing you have robust EAP support and a proactive Mental Health strategy in your organisation.

Demonstrate Care For Employees

…which promotes greater engagement, demonstrates your values, and strengthen your brand image.

Increase Productivity & Reduce Absenteeism & Presenteeism

…through the implementation of a company-wide Well-being program.

Employee Assistance Program & Mental Health

Prima was established to lift the bar and the quality of EAP services for corporate Australia and New Zealand. Prima provides its clients with a turnkey solution to quickly implement a state-of-the-art EAP and Mental Health strategy in your organisation. Unlike other major EAP providers, Prima exclusively uses psychologists for intake calls, ongoing counselling and critical incident response.

Let's Talk

To discover more about Prima's unique approach to EAP & Mental Health solutions, please call or email. We look forward to partnering with you.

AUS Call: 1800 95 45 95

NZ Call: 0800 14 14 80

Email: contact@primacareers.com

Australia helpline: 1800 316686

New Zealand helpline: 0800 00 56 33

Book A FREE Consultation Call

Australia and NZ’s leading EAP and Mental Health Support

Prima EAP services differ significantly from other major corporate EAP providers. We proactively promote positive companywide mental health, and only use psychologists to deliver our EAP service.

No Upfront Fees or Retainers

We provide a “turnkey solution” to quickly implement a state of the art EAP and Mental Health strategy. Our FREE “start-up kit” includes a Prima EAP companywide introduction session, videos, promotional posters, Prima’s EAP and wellbeing portal, monthly newsletters, account management and activity reporting.

Psychological Triage

Our 24/7 EAP enquiry line is answered by psychologists (not call centre operators), who triage the situation and match the caller with the most appropriate psychologist, based on the presenting issues, individual preferences and individual’s preferred location (throughout Australia and NZ).

State-Of-The-Art EAP Portal

Our portal provides proactive mental health support. Your employees can choose to self-manage their wellbeing via links to leading health organisations and subject matter experts. Our education section also contains regularly updated webinars, articles and videos on a variety of emerging issues.

Comprehensive Services

Our extended services include Critical Incident support (24/7), Manager Assist programs, Employee Return to Work consulting, and positive and proactive Mental Health training and initiatives.

Prima EAP Services – better support, better results

Our Premium Package comprises a FREE start-up kit with the following services:

Prima EAP companywide introduction sessions
A promotional EAP video
Full marketing collaterals
Company-branded EAP portal
Monthly newsletters and communication
Comprehensive quarterly reporting
24/7 Support Helpline

We will help you manage your EAP and Mental Health services.

Our team is energised by new challenges ! Reach out for a customised solution that will help your people and your company excel.

Experience you can trust

We’ve helped people like you successfully navigate change and define a new tomorrow.

Delighted Corporate Clients

Service Satisfaction Rating (9/10)

People Supported Every Year

Psychologists

we work with the best

We are proud to collaborate with these outstanding partners.