Prima Careers

Leading outplacement, with guaranteed outcome support.

Prima has completely re-invented outplacement support in Australia and New Zealand. Our evidence-based programs draw on Design Theory to build a career transition around each individual — not around a template.

A man and a woman sitting face to face in a counselling setting, one on a couch and one in a recliner chair.
100+
Expert staff
1–1000+
Employees per program
24/7
Real-time reporting
4.8/5
Participant rating
What you get

Guaranteed outcome support, and nobody left behind.

Every individual on a Prima program is supported until they achieve an alternative role or career of their choice. That is what guaranteed outcome support means, and it is the reason clients stay with us. Programs run across Australia and New Zealand, and globally through the Career Star Group network.

Two executives, one male and one female. The male is providing guidance and advice to the female, who is on her laptop.
01

Over 80 coaches

Career coaches, registered psychologists and consultants across every industry sector.

02

Guaranteed outcome support

We stay with each participant until they land the role or career they choose.

03

Free psychological support in all programs

Included as standard, never sold as an upgrade.

04

Any level, any scale

Programs for 1 to 1,000+ employees, at every career stage.

05

Redeployment at pace

Talent redeployed at roughly three times the industry standard speed.

06

Programs from 1 to 12 months

Duration matched to level and market, not sold in fixed blocks.

07

Custom solutions across industries

Built to your context, budget and timing.

A dimly lit amphitheatre with many people seated for a Prima presentation.
What makes Prima different

Unlimited psychological support, unlimited coach time, and reporting you can take to the board — together, in one program.

Unlimited psychological support

Unlimited, confidential consultations with EAP psychologists, plus digital wellness resources — complimentary in every program.

Award-winning technology

EXCELerator Push Technology delivers the right content to each participant at the moment it is relevant, instead of waiting in a portal.

24/7 real-time reporting

Refer candidates, track progress and download board-ready reports at any hour.

Unlimited coach exposure

As much time with a coach as the participant needs — resume, personal branding and job search expertise.

Cutting-edge innovations

AI-driven resume and cover letter tools plus interview preparation, with a live interview simulator in build.

Evidence-based, by design

Programs built on Design Theory and two and a half decades of practice — then tailored to the individual in front of us.

The support process

Eight stages, from before the announcement to well after it.

You will have one senior point of contact throughout, with everything tracked in Prima EXCELerator so you always know where each person is up to.

01

Seamless integration

We integrate with your HR team, systems and timelines so the program feels like part of your process, not a bolt-on.

02

Legislative support

Guidance on consultation obligations and process requirements, so the program sits correctly alongside your legal and industrial position.

03

Pre-change assistance

Planning and preparation before anything is announced — including early access to career support for anyone particularly anxious.

04

Notification training

Managers trained and rehearsed for the conversations they are about to have.

05

On-the-day support

Consultants on site or on call the moment conversations happen.

06

Customised reporting

Real-time dashboards and board-ready reports covering candidate progress, coach evaluations and placement outcomes.

07

Surveys

Participant satisfaction, NPS, re-engagement likelihood and employer brand impact, measured properly.

08

Ongoing support

We continue until participants are satisfied and landed — no one is left behind.

Program types

Every level, from the shop floor to the C-suite.

Individual programs

For team members, managers and professionals.

  • One-to-one career coaching
  • Resume, branding and LinkedIn
  • Job search strategy and market access
  • Interview practice and offer support

Executive programs

For senior executives and C-suite.

  • Senior coach matched by industry
  • Positioning and personal brand
  • Board and search-firm access
  • Package and negotiation support

Large group programs

For plant closures, restructures and multi-location projects.

  • On-site presence from day one
  • Group workshops and drop-in clinics
  • Notification training for managers
  • Live reporting for leadership
Before the exit

Support during consultation, not only after it.

Long consultation, redeployment and handover periods are where most of the damage is done — to wellbeing, engagement and absenteeism alike. Our Support Through Change programme puts proactive interventions alongside EAP, and equips people leaders to run the period well.

Early access
Anxious team members can start the career transition programme early, or take one or two preliminary sessions, at no extra cost.
Leader briefings
Practical interventions the leadership group builds with us, not a slide pack.
Lunch & Learn series
Growth industries, AI skills, redeployment pathways and financial planning.
Finishing on a High
A workbook-led plan that shifts focus from what is being lost to what comes next.
Many people seated in a large, well lit, white amphitheatre for Prima’s “day at the library” presentation.
Prima Careers

How many people, and by when?

Tell us the shape of it — numbers, levels, locations, timing — and we will come back with a program design and what it takes to stand it up.

AU 1800 954 595 · NZ 0800 451 209